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Terms & Conditions

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These Terms and Conditions (“Terms”) govern your access to and use of the website and telehealth services provided by Apex Men's Health (“we,” “us,” or “our”). By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree, do not use this website or our services.

1. Use of the Website

This website is intended for individuals seeking information about our clinic and for patients accessing telehealth services. You agree to use the website only for lawful purposes and in a manner consistent with these Terms and all applicable laws and regulations.

You may not:

  • Use the website in any way that violates applicable laws

  • Attempt to gain unauthorized access to systems or data

  • Interfere with the operation or security of the website

  • Use the website to transmit harmful or malicious code

2. No Medical Advice Disclaimer

Content on this website is provided for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Medical advice is provided only during a formal telehealth or clinical encounter with a licensed healthcare provider. You should not rely on website content as a substitute for professional medical advice.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room.

3. Telehealth Services

By using our telehealth services, you acknowledge and agree that:

  • Telehealth involves the use of electronic communications to provide healthcare services

  • Telehealth may not be appropriate for all medical conditions

  • There are potential risks to telehealth, including interruptions, technical failures, or security breaches

  • You may withdraw consent to telehealth services at any time

Our providers are licensed to practice in the states where they offer services. You are responsible for confirming that you are physically located in a state where our providers are authorized to practice at the time of your appointment.

4. Patient Responsibilities

You agree to:

  • Provide accurate, complete, and current information

  • Maintain the confidentiality of your account credentials

  • Use secure and private devices and internet connections when accessing telehealth services

  • Notify us promptly of any unauthorized use of your account

We are not responsible for issues arising from inaccurate information provided by you.

5. Appointments, Fees, and Payments

Fees for services will be disclosed prior to treatment. You agree to pay all applicable charges, including copays, self-pay fees, or amounts not covered by insurance.

Missed appointments or late cancellations may be subject to fees, as permitted by law and clinic policy.

Payment processing may be handled by third-party service providers, subject to their own terms and privacy policies.

6. Insurance

Insurance coverage for telehealth services varies by plan and provider. We do not guarantee insurance coverage or reimbursement. You are responsible for verifying coverage with your insurance carrier.

7. Privacy and Protected Health Information

Your use of our website and services is subject to our Privacy Policy and Notice of Privacy Practices, which describe how we collect, use, and protect your personal and health information in accordance with HIPAA and Massachusetts law.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Apex Men's Health or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works without our prior written consent.

9. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party platforms (such as telehealth technology providers). We are not responsible for the content, privacy practices, or availability of third-party services.

Use of third-party services is at your own risk and subject to their terms and conditions.

10. Disclaimer of Warranties

This website and our services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of accuracy, reliability, or fitness for a particular purpose.

11. Limitation of Liability

To the maximum extent permitted by law, Apex Men's Health shall not be liable for any indirect, incidental, consequential, or special damages arising from or related to your use of the website or telehealth services.

Nothing in these Terms limits liability for gross negligence, willful misconduct, or matters that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless [Clinic Name], its providers, employees, and agents from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.

13. Termination

We reserve the right to suspend or terminate your access to the website or services at any time, with or without notice, for violation of these Terms or for lawful administrative or clinical reasons.

14. Governing Law and Jurisdiction

These Terms are governed by the laws of the Commonwealth of Massachusetts, without regard to conflict of law principles. Any legal action arising from these Terms shall be brought in a court of competent jurisdiction located in Massachusetts.

15. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website or services constitutes acceptance of the revised Terms.

16. Contact Information

If you have questions about these Terms and Conditions, please contact:

Apex Men's Health
Phone: 781-442-9654
 

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